Sample report for a made-up cleaning company, so you can see the real thing before you sign up. Yours fills in from your own calls.
Maria handled 136 calls and booked 58 jobs for Sparkle House Cleaners
Last 30 days · Jul 23 – Aug 22
Every day Maria picked up
Green is a call that ended with a job on the books.
Show these numbers as a table
| Day | Booked | Other | Total |
|---|---|---|---|
| Jul 24 | 3 | 4 | 7 |
| Jul 25 | 1 | 1 | 2 |
| Jul 26 | 0 | 2 | 2 |
| Jul 27 | 2 | 4 | 6 |
| Jul 28 | 3 | 3 | 6 |
| Jul 29 | 2 | 2 | 4 |
| Jul 30 | 3 | 4 | 7 |
| Jul 31 | 2 | 3 | 5 |
| Aug 1 | 0 | 2 | 2 |
| Aug 2 | 1 | 1 | 2 |
| Aug 3 | 3 | 3 | 6 |
| Aug 4 | 2 | 2 | 4 |
| Aug 5 | 3 | 4 | 7 |
| Aug 6 | 2 | 3 | 5 |
| Aug 7 | 3 | 2 | 5 |
| Aug 8 | 1 | 1 | 2 |
| Aug 9 | 0 | 2 | 2 |
| Aug 10 | 2 | 2 | 4 |
| Aug 11 | 3 | 4 | 7 |
| Aug 12 | 2 | 3 | 5 |
| Aug 13 | 3 | 2 | 5 |
| Aug 14 | 2 | 4 | 6 |
| Aug 15 | 0 | 2 | 2 |
| Aug 16 | 1 | 1 | 2 |
| Aug 17 | 3 | 4 | 7 |
| Aug 18 | 2 | 3 | 5 |
| Aug 19 | 3 | 2 | 5 |
| Aug 20 | 2 | 4 | 6 |
| Aug 21 | 3 | 3 | 6 |
| Aug 22 | 1 | 1 | 2 |
36 of those came in outside 8am–6pm, Mon–Fri
That’s 26% of your calls, answered live at a time nobody was at the desk — your busiest hour is around 9am.
Calls that needed a human
5 calls we think are worth your eyes, most serious first.
- Maria said it was handled — the action failed+1 (305) 555-0188· Aug 18, 2:12 PM
⚠️ NOT COMPLETED — told the caller their Thursday 9am deep clean was booked; the calendar write failed.
- Maria flagged a missed call+1 (786) 555-0132· Aug 13, 11:40 AM
Caller hung up before giving any details — flagged for a callback.
- Maria flagged a missed call+1 (305) 555-0119· Aug 9, 8:05 AM
Line dropped mid-sentence; only a first name captured.
- Handed to your team+1 (954) 555-0107· Aug 16, 6:22 AM
Existing customer disputing an invoice — put through to the office.
- Handed to your team+1 (786) 555-0175· Aug 5, 12:48 PM
Asked for the owner by name about a commercial contract.
What every call turned into
- Booked a job58
- Took a message33
- Answered a question23
- Handed to your team4
- Flagged as a missed call3
- Screened as spam9
55 appointments written to your calendar in this period · 2 later cancelled.
This report covers calls that reached Maria. We can’t see what your own line does when it isn’t forwarded to her, so nothing here is a guess about calls she never got. “Flagged as a missed call” means Maria took the call and marked it as one — it does not mean the phone rang out. Minutes match what you’re billed: screened spam is never counted. Times are America/New York.