Sample report for a made-up cleaning company, so you can see the real thing before you sign up. Yours fills in from your own calls.
Maria handled 137 calls and booked 59 jobs for Sparkle House Cleaners
Last 30 days · Sep 20 – Oct 20
Maria over text
Texts she answered on your line — and the jobs she booked without a phone call.
Every day Maria picked up
Green is a call that ended with a job on the books.
Show these numbers as a table
| Day | Booked | Other | Total |
|---|---|---|---|
| Sep 21 | 3 | 4 | 7 |
| Sep 22 | 2 | 3 | 5 |
| Sep 23 | 3 | 2 | 5 |
| Sep 24 | 2 | 4 | 6 |
| Sep 25 | 3 | 3 | 6 |
| Sep 26 | 1 | 1 | 2 |
| Sep 27 | 0 | 2 | 2 |
| Sep 28 | 2 | 3 | 5 |
| Sep 29 | 3 | 2 | 5 |
| Sep 30 | 2 | 4 | 6 |
| Oct 1 | 3 | 3 | 6 |
| Oct 2 | 2 | 2 | 4 |
| Oct 3 | 0 | 2 | 2 |
| Oct 4 | 1 | 1 | 2 |
| Oct 5 | 3 | 2 | 5 |
| Oct 6 | 2 | 4 | 6 |
| Oct 7 | 3 | 3 | 6 |
| Oct 8 | 2 | 2 | 4 |
| Oct 9 | 3 | 4 | 7 |
| Oct 10 | 1 | 1 | 2 |
| Oct 11 | 0 | 2 | 2 |
| Oct 12 | 2 | 4 | 6 |
| Oct 13 | 3 | 3 | 6 |
| Oct 14 | 2 | 2 | 4 |
| Oct 15 | 3 | 4 | 7 |
| Oct 16 | 2 | 3 | 5 |
| Oct 17 | 0 | 2 | 2 |
| Oct 18 | 1 | 1 | 2 |
| Oct 19 | 3 | 3 | 6 |
| Oct 20 | 2 | 2 | 4 |
36 of those came in outside 8am–6pm, Mon–Fri
That’s 26% of your calls, answered live at a time nobody was at the desk — your busiest hour is around 9am.
Calls that needed a human
5 calls we think are worth your eyes, most serious first.
- Maria said it was handled — the action failed+1 (305) 555-0188· Oct 16, 2:12 PM
⚠️ NOT COMPLETED — told the caller their Thursday 9am deep clean was booked; the calendar write failed.
- Maria flagged a missed call+1 (786) 555-0132· Oct 11, 11:40 AM
Caller hung up before giving any details — flagged for a callback.
- Maria flagged a missed call+1 (305) 555-0119· Oct 7, 8:05 AM
Line dropped mid-sentence; only a first name captured.
- Handed to your team+1 (954) 555-0107· Oct 14, 6:22 AM
Existing customer disputing an invoice — put through to the office.
- Handed to your team+1 (786) 555-0175· Oct 3, 12:48 PM
Asked for the owner by name about a commercial contract.
What every call turned into
- Booked a job59
- Took a message33
- Answered a question23
- Handed to your team4
- Flagged as a missed call3
- Screened as spam9
56 appointments written to your calendar in this period · 2 later cancelled.
This report covers calls that reached Maria. We can’t see what your own line does when it isn’t forwarded to her, so nothing here is a guess about calls she never got. “Flagged as a missed call” means Maria took the call and marked it as one — it does not mean the phone rang out. Minutes match what you’re billed: screened spam is never counted. Times are America/New York.