Your phone, answered, start to finish
How a 24/7 receptionist actually works.
Maria answers your business line in your company’s name, books the job, and sends you the details. Here is one call, from the first ring to the follow-up.
The call, act by act
Ring to booked. Then the ones who didn’t.
- 1
She picks up every call
In your company’s name, day or night, even three callers at once. No voicemail, no hold music. You choose when calls forward to her.
- 2
She answers like she works there
She learns your hours, services, prices and area from your Google listing and website, and she speaks ten languages. If a question is beyond her, she takes a message or warm-transfers the call to you.
- 3
She qualifies the caller
What’s the job, where, how soon. A real lead never gets lost, and spam and sales calls never reach you.
- 4
She books the job
Straight into your calendar. She moves or cancels it when they need to, texts the customer a confirmation and a reminder, and offers the bigger job while she has them.
- 5
You get every detail
Every call lands in your dashboard as a summary and a full transcript. The hot ones ping your phone by text and email.
- 6
You meant to call them back. She actually does.
Included in the one plan. An answering service stops at the caller who didn’t book. Maria rings them back herself, as your business: within about an hour if it’s urgent, otherwise the next day. If she can’t reach them she texts, and they can book right from the text.
Set it up once
You’re in control.
You choose when calls reach her, how she greets them, her voice, and what she may book. Use her the way that fits:
- Full-time
She takes every call.
- After hours
Nights and weekends only.
- Overflow
When you’re on a job or on the other line.
- Spam shield
She screens the junk; you take the rest.
The index
Common questions.
What exactly is a virtual answering service?
It’s a virtual receptionist that answers your business phone for you. Instead of routing callers to voicemail or a rotating call-center operator, Maria — a virtual receptionist trained on your business — picks up instantly, answers questions, qualifies the caller, books the appointment, and sends you the details. It works 24/7 and handles several calls at the same time.
How does Maria know what to say about my business?
She trains herself from your Google listing and website in a few minutes — hours, services, pricing, location. You set her greeting in your own words, name her, and pick her voice. You can also upload your own documents — price list, warranty, policies — and she answers callers from those too.
Do I keep my phone number?
Yes. Keep your existing number — there are no porting headaches. You simply choose when calls forward to Maria, and you can also add a local number in your area code.
What happens on a call she can’t handle?
She can warm-transfer the call to you live, take a detailed message, or text you right away, so you’re never out of the loop. You decide the rules.
Does she really book into my calendar?
Yes: she books appointments straight into your calendar, reschedules or cancels when callers need to change, and texts your customer a confirmation plus a reminder the day of. She connects to Google Calendar, Outlook, and 1,000+ apps.
How fast can I start?
Minutes. Connect your Google listing, pick a voice, name her, and Maria’s ready. It’s free for 30 days with unlimited minutes, and you can cancel anytime.
How does an AI receptionist actually work?
Three pieces. First, calls to your number forward to Maria — you choose when: always, after hours, when you don’t pick up, or only while you’re on a job. Second, she answers on the first ring in your company’s name, using what she learned from your Google listing, your website and any documents you upload, so she can quote your real services, hours and pricing. Third, she acts: books the appointment on your calendar, warm-transfers the call to you live, or takes a message — then texts you the details and files a summary and full transcript in your dashboard. You keep your existing number the whole time.
Can AI answer the phone for a plumbing, HVAC or roofing company?
Yes — trades are the main thing Maria is built for, because their calls follow a pattern: what the problem is, where the property is, whether it is an emergency, and when someone can come out. Maria collects exactly that, decides urgency by rules you set, books the slot, and texts you immediately on the ones that cannot wait. She also handles several calls at once, which matters most on the storm day or the cold snap when the phone does not stop.
Do I need a new phone number to use an answering service?
No. You keep the number your customers already have and your trucks and flyers already show — you just forward it to Maria, which takes a few minutes and involves no porting. If you want a local number in your area code, or separate tracking numbers per ad or per truck, you can add those for $10/mo each and see the calls, bookings and transcripts broken out per line.
More in the Help Center.
See her answer for you.
Set Maria up in minutes. Free for 30 days with unlimited minutes, then it’s just $199/mo.