virtual answering service for plumbing

Plumbing answering
service. Meet Maria.

Maria answers your plumbing line while you’re under a sink in a crawlspace — clogged or backed-up drain / main sewer line, no hot water / water heater failure or leak, or the install that’s people pay right up for — in your company’s name, 24/7, and books it.

Maria dressed for a plumbing business, answering the phone as part of your crew
Maria, answering for a plumbing company.

The plumbing calls that can’t go to voicemail

  • clogged or backed-up drain / main sewer line
  • no hot water / water heater failure or leak
  • running or leaking toilet
  • dripping or broken faucet
  • burst or leaking pipe
  • low water pressure
  • sump pump failure / flooded basement
  • garbage disposal jammed or leaking
  • sewer smell / gurgling drains
  • frozen pipes
  • water heater needs replacement
  • slab leak
  • remodel rough-in / new fixture install

She speaks plumbing

No caller translates their own plumbing job.

plumbing words she knows

closet flangestack / vent stackrough-intop-outtrim-outsweat a jointsnake the linerunning trapDWV (drain-waste-vent)cleanoutgroundwork / undergroundhub & spigotFIP / MIPkitecQuest / polybutylenewater hammerback-pitch / belly in the linedielectric unionsanitary teewyeblow-bagcamera the linesaddle valvehose bib / sillcock

plumbing materials & parts

PVC primer & cementTeflon / PTFE tapepipe dope (thread sealant)plumber's puttyABS cementPEX rings / crimp ringsflux & lead-free solderno-hub couplingsCLR / descalerBio-Clean / enzyme drain treatmentsilicone caulkpropane / MAPP gasthread tape (yellow gas-rated)channel-lock greaseleak detection dyecopper fittingsFernco couplingswax ringtoilet flapperfill valve / ballcockflush valveP-trapsupply line / braided supplyangle stop / shutoff valvePRV (pressure reducing valve)thermocoupleanode rodT&P relief valvedip tubecartridge (Moen 1225 / Delta RP)wax-free sealgarbage disposalsump pumpejector pumpexpansion tankball valvegate valvecompression fittingcloset flangefaucet aerator

plumbing gear

drain snake / augersectional cable machine (K-1500)jetter / hydro-jettersewer camera / inspection scopeProPress toolPEX crimp/cinch toolPEX expanderpress jawspipe wrenchchannel locks / tongue-and-groovebasin wrenchcloset augertorch kittubing cutterreciprocating saw (Sawzall)hole sawmanual / hydraulic pipe threaderwet/dry vacpump-out pumplocator / line tracersmoke machinemegapresser

plumbing brands

KohlerMoenDeltaAmerican StandardTotoRheemA.O. SmithBradford WhiteNavienRinnaiSloanZurnWattsInSinkEratorCharlotte PipeNibcoSharkBiteUponorViegaOateyZoellerLiberty PumpsGerberFluidmasterPfisterRidgidMilwaukeeGeneral Wire Spring

Brand names are the caller’s words, not an endorsement.

On your plumbing line, 24/7

Answers your plumbing calls in your company’s nameBooks the install to your calendar (Pro+)After-hours & overflow while you’re under a sink in a crawlspaceWarm-transfers a install emergency to your cellSpam & sales-call screeningEmails every call · texts appointment confirmations & reminders

What plumbing callers open with

  • How much does a plumber cost?
  • I have a leak or no hot water
  • Should I repair my pipes or repipe the house?
  • Why does my water heater keep failing, and how long should it last?
  • Tankless or a regular tank water heater?
  • Do I need a permit, and is a licensed plumber required?

People also ask

What exactly is plumbing?What are the three types of plumbing?How much would a plumber charge an hour?What is the highest paid type of plumber?

Plumbing answering — the index

Does Maria understand plumbing calls?

She knows closet flange, stack / vent stack, rough-in, a drain snake / auger, and what Kohler means — the right questions for their water heater swapped for a tankless, not a caller re-explaining their own job.

An after-hours install?

Clogged or backed-up drain / main sewer line can’t wait. She answers 24/7 as your company, books or messages it, and warm-transfers a real emergency to your cell.

How do I hear about the calls?

Email — summary, transcript, recording — the second it ends. Calendar booking on Pro and up. And she texts your customers their appointment confirmations and reminders automatically.

Never miss another plumbing call.

Put Maria on your plumbing line — 7 days free, unlimited minutes, keep your number.

Start my free trial →

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Plumbing answering service — Maria Answers