AI booking agent for fire & water restoration

Fire & Water Restoration booking
agent. Meet Maria.

Not an answering service. Maria answers your fire & water restoration line while you’re hauling fans into a wet house — burst / frozen pipe flooding the house, water heater or supply line let go, or the restoration job that’s that runs into five figures — in your company’s name, 24/7, and books it.

Maria at the front desk of a fire & water restoration company, taking a call
Maria, answering for a fire & water restoration company.

The fire & water restoration calls that can’t go to voicemail

  • burst / frozen pipe flooding the house
  • water heater or supply line let go
  • sewage backup (Cat 3) in the basement
  • kitchen / bathroom fire and smoke damage
  • soot and smoke odor through the whole house
  • roof leak / storm flooding and standing water
  • mold found behind drywall or under flooring
  • musty smell that won't go away
  • wet carpet and warped hardwood
  • insurance won't pay / fighting the adjuster
  • need it dried before mold sets in (24-48 hrs)
  • puff-back from the furnace coating everything in soot
  • frozen sprinkler line burst in a commercial unit
  • basement flooded after heavy rain / sump pump failed

She speaks fire & water restoration

No caller translates their own fire & water restoration job.

fire & water restoration words she knows

Cat 1 / Cat 2 / Cat 3 waterblack watergray waterClass 1-4 lossGPP (grains per pound)vapor pressuredrying goal / dry standardpsychrometricswickingbound watercontainmentnegative air / negative pressureACH (air changes per hour)LGRAFD (air filtration device)monitor / daily readingsset the equipmentflood cutweep holesdemo / controlled demoencapsulateknock down (the spores)XactimateXact line itemsMatterport scanscope the lossS500 / S520 (IICRC)WRT / ASD cert

fire & water restoration materials & parts

Benefect Decon 30Concrobium Mold ControlSporicidin disinfectantMicroban MedicleanUnsmoke thermal fog deodorizerFiberlock ShockwaveFiberlock Aftershock mold-resistant coatingKilz / Zinsser stain-blocking sealerthermal fog deodorizer fluidsmoke counteractant / odor pelletsencapsulantbotanical antimicrobialsoda blasting mediadry chem sponges (chemical soot sponges)6-mil poly sheetingspray adhesiveborate wood treatmentLGR dehumidifier filtersair mover stator capsHEPA filter cartridgescarbon/charcoal pre-filterslay-flat duct / air ductmoisture sensor probes / pinsdrywall (replacement)baseboard / trimcarpet pad / tack stripsubfloor sheathingvapor barrier poly sheetingAFD HEPA scrubber filtersnegative air machine filtersblower wheels / impellersozone platesUV/hydroxyl bulbsantimicrobial-treated insulation

fire & water restoration gear

LGR dehumidifier (Phoenix 200 MAX / Dri-Eaz Evolution)desiccant dehumidifieraxial air moverscentrifugal / snail air moversInjectidry wall/floor drying systemHEPA air scrubber / AFDnegative air machinethermal imaging camera (FLIR)penetrating moisture meter (Delmhorst / Protimeter)non-penetrating moisture meter (Tramex)thermo-hygrometerhydroxyl generator (Odorox)ozone generatorthermal foggerULV cold foggertruck-mount extractorportable extractor (Mytee)weighted/ride-on extraction tool (Rover)Flood/water clawsoda blaster / dry-ice blasterEsporta wash systemESporta / ultrasonic cleaner

fire & water restoration brands

Phoenix (Therma-Stor)Dri-EazB-AirXPOWERInjectidryDrieaz Evolution LGRAqua BoyDelmhorstProtimeterThermal Wave imaging (FLIR)FLIRTramexFireline / ChemspecBenefect Decon 30ConcrobiumFiberlockProRestore (Microban)Unsmoke (ProRestore)SporicidinVapamoreEsportaHydroxyl (Odorox)NikroAbatement TechnologiesMyteeSapphire ScientificHydraMasterRotovac

Brand names are the caller’s words, not an endorsement.

On your fire & water restoration line, 24/7

Answers your fire & water restoration calls in your company’s nameBooks the restoration job to your calendar (Maria Books+)After-hours & overflow while you’re hauling fans into a wet houseWarm-transfers a restoration job emergency to your cellSpam & sales-call screeningEmails every call · texts appointment confirmations & reminders

What fire & water restoration callers open with

  • How much does water or storm damage restoration cost?
  • My house is flooding or has water damage
  • Will my homeowner's insurance cover the restoration?
  • Do I have mold, and do you handle mold remediation?
  • Do you handle fire, smoke, and storm damage too
  • What should I do while I wait for someone to arrive?

Fire & Water Restoration answering — the index

Does Maria understand fire & water restoration calls?

She knows Cat 1 / Cat 2 / Cat 3 water, black water, gray water, a LGR dehumidifier (Phoenix 200 MAX / Dri-Eaz Evolution), and what Phoenix (Therma-Stor) means — the right questions for a flooded basement dried out, not a caller re-explaining their own job.

An after-hours restoration job?

Burst / frozen pipe flooding the house can’t wait. She answers 24/7 as your company, books or messages it, and warm-transfers a real emergency to your cell.

How do I hear about the calls?

Email — summary and full transcript — the second it ends. Calendar booking on both plans. And she texts your customers their appointment confirmations and reminders automatically.

Never miss another fire & water restoration call.

Put Maria on your fire & water restoration line — 7 days free, unlimited minutes, keep your number.