AI booking agent for fire & water restoration

Fire & Water Restoration booking
agent. Meet Maria.

Not an answering service. Maria answers your fire & water restoration line while you’re hauling fans into a wet house — burst / frozen pipe flooding the house, water heater or supply line let go, or the restoration job that’s that runs into five figures — in your company’s name, 24/7, and books it.

Maria at the front desk of a fire & water restoration company, taking a call
Maria, answering for a fire & water restoration company.

The fire & water restoration calls that can’t go to voicemail

  • burst / frozen pipe flooding the house
  • water heater or supply line let go
  • sewage backup (Cat 3) in the basement
  • kitchen / bathroom fire and smoke damage
  • soot and smoke odor through the whole house
  • roof leak / storm flooding and standing water
  • mold found behind drywall or under flooring
  • musty smell that won't go away
  • wet carpet and warped hardwood
  • insurance won't pay / fighting the adjuster
  • need it dried before mold sets in (24-48 hrs)
  • puff-back from the furnace coating everything in soot
  • frozen sprinkler line burst in a commercial unit
  • basement flooded after heavy rain / sump pump failed

She speaks fire & water restoration

No caller translates their own fire & water restoration job.

fire & water restoration words she knows

Cat 1 / Cat 2 / Cat 3 waterblack watergray waterClass 1-4 lossGPP (grains per pound)vapor pressuredrying goal / dry standardpsychrometricswickingbound watercontainmentnegative air / negative pressureACH (air changes per hour)LGRAFD (air filtration device)monitor / daily readingsset the equipmentflood cutweep holesdemo / controlled demoencapsulateknock down (the spores)XactimateXact line itemsMatterport scanscope the lossS500 / S520 (IICRC)WRT / ASD cert

fire & water restoration materials & parts

Benefect Decon 30Concrobium Mold ControlSporicidin disinfectantMicroban MedicleanUnsmoke thermal fog deodorizerFiberlock ShockwaveFiberlock Aftershock mold-resistant coatingKilz / Zinsser stain-blocking sealerthermal fog deodorizer fluidsmoke counteractant / odor pelletsencapsulantbotanical antimicrobialsoda blasting mediadry chem sponges (chemical soot sponges)6-mil poly sheetingspray adhesiveborate wood treatmentLGR dehumidifier filtersair mover stator capsHEPA filter cartridgescarbon/charcoal pre-filterslay-flat duct / air ductmoisture sensor probes / pinsdrywall (replacement)baseboard / trimcarpet pad / tack stripsubfloor sheathingvapor barrier poly sheetingAFD HEPA scrubber filtersnegative air machine filtersblower wheels / impellersozone platesUV/hydroxyl bulbsantimicrobial-treated insulation

fire & water restoration gear

LGR dehumidifier (Phoenix 200 MAX / Dri-Eaz Evolution)desiccant dehumidifieraxial air moverscentrifugal / snail air moversInjectidry wall/floor drying systemHEPA air scrubber / AFDnegative air machinethermal imaging camera (FLIR)penetrating moisture meter (Delmhorst / Protimeter)non-penetrating moisture meter (Tramex)thermo-hygrometerhydroxyl generator (Odorox)ozone generatorthermal foggerULV cold foggertruck-mount extractorportable extractor (Mytee)weighted/ride-on extraction tool (Rover)Flood/water clawsoda blaster / dry-ice blasterEsporta wash systemESporta / ultrasonic cleaner

fire & water restoration brands

Phoenix (Therma-Stor)Dri-EazB-AirXPOWERInjectidryDrieaz Evolution LGRAqua BoyDelmhorstProtimeterThermal Wave imaging (FLIR)FLIRTramexFireline / ChemspecBenefect Decon 30ConcrobiumFiberlockProRestore (Microban)Unsmoke (ProRestore)SporicidinVapamoreEsportaHydroxyl (Odorox)NikroAbatement TechnologiesMyteeSapphire ScientificHydraMasterRotovac

Brand names are the caller’s words, not an endorsement.

On your fire & water restoration line, 24/7

Answers your fire & water restoration calls in your company’s nameBooks the restoration job to your calendarCalls back the ones who didn’t bookAfter-hours & overflow while you’re hauling fans into a wet houseWarm-transfers a restoration job emergency to your cellSpam & sales-call screeningEmails every call · texts appointment confirmations & reminders

What fire & water restoration callers open with

  • How much does water or storm damage restoration cost?
  • My house is flooding or has water damage
  • Will my homeowner's insurance cover the restoration?
  • Do I have mold, and do you handle mold remediation?
  • Do you handle fire, smoke, and storm damage too
  • What should I do while I wait for someone to arrive?

Fire & Water Restoration answering — the index

Does Maria understand fire & water restoration calls?

She knows Cat 1 / Cat 2 / Cat 3 water, black water, gray water, a LGR dehumidifier (Phoenix 200 MAX / Dri-Eaz Evolution), and what Phoenix (Therma-Stor) means — the right questions for a flooded basement dried out, not a caller re-explaining their own job.

An after-hours restoration job?

Burst / frozen pipe flooding the house can’t wait. She answers 24/7 as your company, books or messages it, and warm-transfers a real emergency to your cell.

How do I hear about the calls?

Email — summary and full transcript — the second it ends. Calendar booking is included, she texts your customers their appointment confirmations and reminders automatically, and the ones who didn’t book, she calls back herself.

Never miss another fire & water restoration call.

Put Maria on your fire & water restoration line — 30 days free, unlimited minutes, keep your number.

The tariff

One plan. Everything in it.

$199 a month, 1,000 minutes, every feature. She answers, she books, she upsells, and she goes back for the callers who didn’t book.

One plan. Everything included.

Maria Answers

$199/mo
1,000 minutes / mo
then $0.49/min over — Maria never stops answering
Break-even
One saved job of $199. That is the whole math.
We don’t guess what your jobs are worth — put your own number in the ledger above.
🎁 Maria answering on your website includedEverything your plan does on the phone, she does on your site — same Maria, same abilities.
Start my 30 days free

30 days free with unlimited minutes · no setup fee · cancel anytime

Included · follow-up
  • She calls back the ones who didn’t book — and texts if she can’t reach themThe calls you already paid to get, turned into jobs.
  • She books them right on the call back, or straight from the text
Makes you money10 of these put money in your pocket
  • Answers 24/7 in your company’s nameEvery missed call is a job the next guy books.
  • Books appointments into your calendarBooked while they are still on the phone.
  • Proactively upsells your callers — books bigger jobsBigger ticket on the calls you already get.
  • Texts your customers their appointment confirmationsFewer no-shows on jobs you already won.
  • Two-way texting — they answer, she books, moves or cancelsThey text back, she books the job.
  • Texts your past customers and gets them booking again — account reactivation, no charge per customerWith your specials and referral asks. Money out of a list you already own.
  • Warm transfers + backup numbers — if you miss it she rings your partner, your foreman, then the shopThe caller holds instead of hanging up. No voicemail, no lost job.
  • Speaks 10 languages, switches to the caller automaticallyYou keep the callers you used to lose.
  • A number for each marketing campaign — see which ads actually bring calls ($10/mo per line)Kill the ads that don’t pay. Feed the ones that do.
  • Voice-guided white-glove onboarding — set up by talking, no forms
  • Knows your business — your website, your documents and your trade
  • Takes messages & screens spam
  • Summaries & full transcripts
  • Connects every CRM you use, plus 1,000+ apps
Add-on · more money
Maria Reviews. She texts your customers and asks for the Google review, so your rating keeps climbing — and a higher rating gets picked more often. $99/month, or free inside Maria Ranks or Maria Sites below. How it works →
Add-on · more money
Maria Ranks. We run your Google Business Profile — weekly posts, photos and questions answered — and the same posts go on your Facebook and Instagram, written for you. $299/month, and Maria Reviews is included — no separate $99 — and so is account reactivation, nothing per past customer. How it works →
Add-on · more money
Maria Sites. We build your business a website, and Maria answers every enquiry it brings in, 24/7, in your company’s name. $199/month, and Maria Reviews is included, no separate $99, and so is account reactivation. How it works →

Start free: 30 days, unlimited minutes of everything, follow-up included. Then it’s just $199/mo and Maria keeps right on going.

Everything included
Voice-guided white-glove onboarding: Maria sets you up by talking, no forms
Answers 24/7 in your company’s name
Calls back the callers who didn’t book, and texts them if she can’t reach them
Books jobs straight into your calendar, and upsells while she has them
Appointment confirmation texts + two-way texting
Warm transfers to you, plus backup numbers she rings in order
Every CRM you use, plus 1,000+ apps
Keep your existing number
A local number in your area code
Takes multiple calls at once, no busy signal
Trained from your Google listing & website
Pick her voice and name your receptionist anything
Custom greeting, in your words
Spam & sales-call screening
Summaries & full transcripts of every call
Instant text & email alerts
Read the full transcript of any call from your dashboard
Satisfaction guaranteed, cancel anytime
Add extra lines to track your marketing: $10/mo per number

Put a different local number on each ad, flyer, or truck and you’ll know exactly which one is ringing. We break out the calls, bookings and upsells per number, and keep detailed call records (a summary and the full transcript of every call) for each line you have, the same detail as your main line. Each extra number is just $10/month.

Maria on your website: included

Why not turn your website into a lead-generating sales machine? Drop Maria onto your own site and every visitor can talk to her right there. She greets them, answers questions, and books the job while they’re still on the page. No more forms nobody fills out. She does everything on your site that she does on the phone: same Maria, same abilities. It is included, at no extra charge.

Short calls cost you almost nothing

You pay for talk time, not for calls. We add up the actual seconds Maria is on the phone across the month. Nothing rounds up to a full minute, and nothing bills as a whole “call.” A wrong number, a pocket dial, a thirty-second “are you open Saturday?” costs you pennies.

The spam and sales calls Maria screens are free. Screened calls never touch your minutes: not your allowance, not your overage, ever. Services that meter you per call, or per “interaction,” charge full freight for that same thirty seconds.

The fine print: no surprises

Keep your existing number. Go over your minutes and Maria never stops answering. It’s $0.49 a minute, and we text you first. No surprises, ever.

Texting works the day you start. Pick her voice and name your receptionist. Satisfaction guaranteed.

In good company

Plays nicely with the tools you already run.

Maria books into your calendar and pushes every call into your CRM. No rip-and-replace.

Google CalendarMicrosoft OutlookCalendlyAcuity SchedulingSquareJobberHousecall ProNexHealthHubSpotPipedriveSalesforceZoho CRMGoogle SheetsAirtableSlackClioXeroJobNimbusFollow Up BossWorkizServiceM8JobTreadKickservKommonoCRM.ioNutshellRepairShoprZapier

…and 1,000+ more through Zapier. Calendar booking and every connection, included.